• IL 60016, USA
  • +1 (844) 411-9911
  • info@cyberchord.com

PRIVACY POLICY

PRIVACY POLICY

Cyber Chord follows these practices within the assortment, security, use and sharing of knowledge. Cyber Chord will collect, while not limitation, the below mentioned styles of Users data through the Cyber Chord net Site:

What information do we collect?

Cyber Chord utilized user’s data for the aim of the subscription and services, personalizing the Users’ on-line expertise, promotions, and to by selection send the Users data which will be of a specific interest. If User gets signed for Cyber Chord services, Cyber Chord specifically uses that data to method the order, to verify data and to put in merchandise and supply services. Cyber Chord could use Users’ email address or phone numbers to speak with Users regarding the orders. Cyber Chord may additionally send Users confirmation emails once Users order merchandise and services.

In addition to the preceding, Cyber Chord could collect different styles of User data to permit Cyber Chord to conduct research, meet User wants and promote of the Cyber Chord computing device. Cyber Chord doesn't sell/ trade personal data to 3rd parties, though Cyber Chord could share personal data with its affiliates and business partners so as to facilitate User purchases.

Cyber Chord collects information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

How do we protect your information?

Cyber Chord implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies ?

Yes,Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties ?

Cyber Chord does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website.

Your Consent

By using our site, you consent to our website privacy policy and all terms and conditions.

Children

Cyber Chord website does not target and is not intended to attract children under the age of 13. We do not knowingly solicit personal information from children under the age of 13 or send them requests for Personal Information.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions about this Privacy Policy or this website, or wish to unsubscribe or opt-out your Personal Information, then please contact us using the information our Website Address or Email address.

REFUND POLICY

For subscription based plans, a full refund will be issued if the customer gives a valid reason for the dissatisfaction within the first 30 days from the date of subscription.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same account

Cancellation Policy

As per Cyber Chord the consumer can cancel his/her services at any point of time, if the customer is not satisfied with the services and solution provided by Cyber Chord

Data Back & Your Responsibilities

YOUR RESPONSIBILITIES

In order to receive Cyber Chord services, you must have:

TERMS & CONDITIONS

These are the terms for Cyber Chord, hereunder brought up the “Agreement” and embrace a legal Agreement between you (the visitant to our website) and Cyber Chord and its licensors for Cyber Chord Services.

Cyber Chord has right to alter its legal notices at any time. You must browse and conform to each term and condition contained during this Agreement. By accepting this agreement or using the services provided by Cyber Chord, you confirm to be certain by each and every term and condition contained during this Agreement. If you do not agree to these terms, you do not apply for, accept, purchase or use the services. The services include new software, new products and upgrade or downgrade any software with Phone, Remote or chat software technical help. The services are only valid for limited time and Cyber Chord is not liable for any REFUND of any product once its expired.

1. To the extent that it is permitted to do so, we will assign the benefit of any guarantee or warranty covering any defects in services provided by us under an agreement with the provider or supplier of the relevant Product.

2. If any Services are provided by us, they will be carried out with reasonable care and skill and by suitably trained and qualified persons.

3. As part of any Services, we may provide you with our guidance on software installation and maintenance. You hereby acknowledge that you are responsible for obtaining all necessary third party licenses for software or other intellectual property or products, and warranty that you are not in breach of any relevant licenses and that you are compliant with all relevant applicable laws.

4. Cyber Chord service technician are trained to help, and we guarantee to supply an appropriately trained engineer Certified Technician to you however we do not guarantee that we can fix every problem as inevitably some problems cannot be fixed without required action or recommendations being carried out by you. In cases where you are unwilling to take the action required and in circumstances where other unforeseen issues arise you are liable to pay in full the charges that are incurred for goods and/or services provided by us.

5. When an Cyber Chord service technician provides support, there can be no guarantee that the issue will not occur again or that a similar issue may occur with the same manifestations as the issue already addressed.

6. Our liability to you shall not in any circumstances include any personal or business losses that you may incur, including but not limited to lost data, lost profits or business interruption, or information loss.

7. Any advice or recommendations given to you by us or our employees or as to storage, application, use or preference of the Products and Services which is not confirmed in writing by us, is followed or acted upon entirely at your own risk.

8. You agree that we shall not be responsible for the cost of any hardware repairs or any other losses which occur as a consequence of a failure of your goods unless that failure occurs as a direct result of our provision of the Services.

1. Our rules of conduct require that you have adult representation present throughout each remote access visit from an Cyber Chord service technician.

1. Neither Cyber Chord nor you shall be liable to each other if we cannot perform our obligations under this Contract because of an event beyond our or your control.

1. The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions or of any term of these terms and conditions will be governed by US business laws.

2. The US business courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions.

3. If we do not enforce any of our rights under this Contract this does not prevent us from exercising these rights in the future.

4. The Contract and all communications between us will be conducted in the English language.

All customers agree to the below in additional to our terms and conditions as stated above. Cyber Chord and its Certified Technician are not prepared to service systems that are found to have illegal software, illegal computer files or any data material that infringes copyright law or any other laws in the US. We are responsible for reporting any illegal activities to the authorities. This does not affect your statutory rights.

OUT OF SCOPE SERVICES

Hardware failure/Dead Devices Power failure ISP (Internet Service Provider) issues how to Issues Tutorials Any other issue which is diagnostic by our expert technician that cannot be fixed neither on remote control nor on Cyber Chord chat support.

Disclaimer

Cyber Chord is an independent digital services / software technical support service provider for several third-party hardware and software products. Use of names and trademarks is only for reference and in no way intended to suggest that Cyber Chord has any business association with these third-party product providers. If your product is covered by warranty, the support service maybe available for free from manufacturer.

Cyber Chord's support staff are Cyber Chord Certified Technicians but do not necessarily hold any certifications from any third party unless expressly specified.

The trademarks Cyber Chord, the Cyber Chord character and any combination of these marks are the trademarks of Cyber Chord.com and/or its subsidiaries and affiliates. In addition, the look and feel of the Site (including all page headers, custom graphics, button icons, and scripts) is the service mark and/or trademark of Cyber Chord and may not be copied, imitated, or used (in whole or in part) without Cyber Chord's prior written permission.

Most hardware and software products are covered under manufacturer’s warranty during the initial period of use. If your product is under warranty the support services may be available for free. Cyber Chord recommends that you contact the original supplier of the product in such circumstances.

The Cyber Chord Portal, and all content provided on or through the site, are provided on an "as is" and "as available" basis, except where expressly provided otherwise. Cyber Chord is not responsible for third party Content provided on or through the Site and you bear all risks associated with the use of such third party Content, products and services.

Testimonials found on this site and other related sites are unverified results that have been emailed by our customers or posted on social media networks. They may not reflect the typical purchaser's experience, may not apply to the average person and are not intended to represent or guarantee that anyone will experience the same or similar results.

We recommend that you review the process of remote access. Also please review Software Support Tool and Remote Access in the terms and conditions.

Cyber Chord when necessary use third-party software for diagnosing and fixing the problem. The software tools used are from leading companies such as Microsoft (e.g. Microsoft Security Essentials) or AVG (AVG Tune up) etc. Some of these third-party tools are available for free that you can obtain directly from these sites. Cyber Chord does not charge for this software.

Cyber Chord currently does not use or sell any proprietary computer repair software or diagnostic tools.

Currently it is our policy to not automatically renew our subscribers.

To enhance our user experience we have implemented cookies on our website. To view more details please check our cookie policy.​